HBXSM Hosted PBX Service
Concipient's HBX hosted PBX service offers basic and enhanced calling features that meet the needs of any size business, from home offices and small businesses, to growing organizations and enterprise companies, to high-volume call centers. HBX provides the features and management control of a PBX, without the upfront costs and support overhead of a premise-based system.
Our feature rich solutions provide a comprehensive set of communication features, including speech recognition, ACD (automatic call distribution), automated attendants, IVR (interactive voice response), voice messaging, dynamic call routing, find-me/follow-me calling, music on hold, and much more. Unlike legacy PBXs, where features are limited to premises-based users, HBX features are supported across multiple sites. This capability allows users to forward voice mail messages or transfer calls anywhere in the organization using private dial plans. HBX is easily managed via the web or over the phone.
- HBX answers and screens calls, then automatically routes them to you, wherever you are—home, mobile, office, or airport lounge.
- HBX provides each staff member with virtual extensions, making your organization more extensible. Your staff gets the calls from your important clients, and your customers are serviced better.
- HBX helps you utilize state of the art communicatinos systems without installing, upgrading, or maintaining equipment.
- HBX can process thousands of calls simultaneously. This enables your company to route calls to your staff, whether at home or abroad. Anywhere in the world.
For more details, select the level of service appropriate to your business.
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