At Concipient, we collect information in a number of different ways, depending on the situation and application. Information is gathered on users of Concipient's systems for the use of our web sites, communications services, and connectivity services. We also store any information submitted via paper or digital application forms. Data is also forwarded to us through our resellers and affiliates and other third parties as required by law.
In some cases, Concipient may combine information with that available from third parties or public sources. Due to the nature of our business, it is not possible to purchase or use our services anonymously. Correct and accurate contact details as well as details of the legal entity such as TIN, ABN and ACN are required in many cases.
Private information collected by Concipient may be used in the following ways: To identify you for permission to access our services, check for credit worthiness or fraud, and to provide you with invoices. We may also use this information to contact you as necessary, provide new product and fault notifications, as well as assisting us to better manage and develop our systems and products. Finally, we may use this information to better understand the needs of our customers and develop our operations and services accordingly.
Our web servers use cookies in order to identify you, so that we may customize the web site and set your preferences. Information from these cookies is not shared with other web sites.
At no time will Concipient sell information to third parties, but may share it with related companies. We may share statistical information with third parties, without disclosing individually-identifiable details, unless those details are necessary for fulfilling a service order you have requested. Concipient may disclose details to, and collect details from, credit or fraud agencies, or debt recovery agencies for verification purposes, or for debt reporting or collection purposes.
We may also disclose details about you to government and regulatory authorities and other organizations as required by law, including accountants, auditors, and lawyers.
Concipient will take all reasonable steps to protect your information from misuse, loss, and unauthorized access.
Our staff are instructed to not disclose private information to anyone. We take security very seriously and have state of the art systems to ensure security of all information.
We attempt to keep all information up to date, but we rely on you to inform us of any changes of your details.
If you have any questions about this policy, or about how we handle your information, please feel free to contact us.
Last Updated: July 2008
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